Meet the New IT Ops, Same as the Old IT Ops
August 19, 2015By Jared Ruckle
In this space, we have discussed the benefits of running virtual servers and bare metal with CenturyLink Cloud. The pitch: create and scale your apps via self-service, across a variety of infrastructure options, within the same UI and API framework.
These services empower developers to build new apps faster than ever before. This is the sea change occurring in our industry.
Under the backdrop of this change, however, one constant has emerged. Yes, companies want infrastructure services that are elastic and highly automated.
But they want to administer and manage cloud deployments like incumbent systems.
"The More Things Change..."
Customers tell us that governance, control, transparency, billing, and reporting are still important. These priorities persist in the cloud era. To IT Ops teams, these administrative features complement the on-demand, pay-as-you-go goodness that fuels rapid app development.
To this end, we've launched several new features to help customers realize the benefits of cloud computing...while helping them adhere to their current operational practices and policies.
Below are a few examples.
Service Catalog
IT Ops Perspective: "Things in my org change quickly, and I want to retain control over how new services are exposed to employees. Ticket volumes go up when unfamiliar things are available to the masses."
Feature: Service Catalog. Selected capabilities...