CenturyLink Cloud Expands Enterprise Cloud Platform with Multi-Framework Platform as

July 16, 2012
By CenturyLink Cloud Product Management

New Platform and Database Services Join CenturyLink Cloud Enterprise Infrastructure Service, Setting New Bar for Comprehensive Cloud Platforms

BELLEVUE, Wash. — May 8, 2012 ― CenturyLink Cloud, Inc., the enterprise cloud platform company, today announced the next release of the CenturyLink Cloud Enterprise Cloud Platform, now with the industry’s most comprehensive set of enterprise-grade cloud services in a single consolidated platform. The CenturyLink Cloud cloud now features Platform as a Service, a multi-framework enterprise platform as a service (PaaS) and Data Fabric, a high availability database as a service (DbaaS).  These services join the company’s existing enterprise-grade infrastructure services for a powerful, first-of-a-kind combination that enables businesses to accelerate “greenfield” application development and deliver critical legacy business systems in one cloud platform.

Businesses around the world today rely on CenturyLink Cloud’s Enterprise Cloud – a VMware vCloud® Powered Service -  to run their back office and line of business applications in a secure virtual private cloud, counting on the platform’s availability, security, performance and built-in disaster recovery capabilities. Now with CenturyLink Cloud’s multi-language (“polyglot”) Platform as a Service, businesses gain the application development and deployment agility of cloud-based on-demand runtime environments, enabling developers to focus on business innovation without sacrificing stringent enterprise...

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A Look at Platform as a Service Application Monitoring

July 16, 2012
By

New Relic has become a real leader in website performance analytics, and CenturyLink Cloud is thrilled to incorporate this service, for free, into our Platform as a Service service. For each application deployed to Platform as a Service, regardless of the language/framework that the application was written in, New Relic captures deep information about response time, throughput and more. While we’ve put some of the most interesting statistics directly in the CenturyLink Cloud Control Panel for at-a-glance viewing, we also enable you to drill right through to the New Relic site and discover even more valuable metrics. In this post, we’ll take a quick look at how we’ve incorporated New Relic’s monitoring data into the CenturyLink Cloud Control Portal.

Previously, Platform as a Service users had a simple set of metrics about their running application(s) that included how much memory, CPU and storage was allocated for a given application. ![Platform as a Service Control Portal](/assets/images/blog/2012.06.NewRelicIntegration01.png) This resource allocation information is important, but application owners also REALLY want to know how well an application is performing for their users! The **brand new Control Panel dashboard** shows a subset of the New Relic metrics that begin to give you a picture of an application’s health. ![New...

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Making it Even Easier for Our Customers to Deploy Hybrid Cloud

July 16, 2012
By

Manual environment deployments can be time-consuming and expensive. Over the years we’ve felt our customers’ frustrations: enterprise IT departments trying to be more agile in the face of business demands; ISVs that need faster time-to-money; Systems Integrators that are bogged down in repetitive work. That’s why we’re thrilled to announce the launch of Environment Engine, a toolset that automates environment and application deployments to the enterprise cloud using “Blueprints.” Blueprints contain the DNA of an environment—from host configurations, to firewall and load balancing rules, to any applications running on top. (And yes, before you ask, these tools are completely free to use for all CenturyLink Cloud customers.) With Environment Engine, the elusive IT-as-a-Service is no longer a myth. Now IT pros can create best practice-optimized Blueprints that others can use later to deploy complex applications and environments on-demand. Rollout times drop from days or weeks to hours or minutes, and because deployments are automated across the whole technology stack, build-outs are consistent and leave little room for pesky human errors. So how exactly does all of this work? Let’s get into the nitty-gritty… 1. Using the Blueprint Designer, a technical expert can create Blueprints that include host and network configurations;...

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CenturyLink Cloud Creates Federated Cloud, Welcomes CFN Services as Federated Cloud P

July 8, 2012
By CenturyLink Cloud Product Management

First-of-a-Kind Federation Offers New Cloud Business Models to Providers Serving the Enterprise Market

BELLEVUE, Wash. — February 21, 2012 ― CenturyLink Cloud, Inc. today made its Enterprise Cloud Platform (ECP) – enterprise-grade, virtual private cloud software – available to the service provider market, creating the CenturyLink Cloud Federated Cloud. CFN Services, a leading provider of high performance network and application delivery solutions, is the first CenturyLink Cloud Federated Cloud partner. CFN Services will leverage the CenturyLink Cloud platform to create a Global Financial Services Cloud (also announced today) and offer cloud services to the broader enterprise market.

With the CenturyLink Cloud Federated Cloud, CenturyLink Cloud is now offering a global fabric of elastic cloud services created through the federation of service provider nodes all running the CenturyLink Cloud Enterprise Cloud Platform. To join the federation, a service provider brings a node anywhere in the world to be managed by CenturyLink Cloud. These service provider-owned, CenturyLink Cloud-managed nodes then work in federation with existing CenturyLink Cloud nodes, enabling service providers to immediately offer enterprise-grade, virtual private cloud. This first-of-a-kind model allows providers to serve the enterprise market with the ideal combination of their own local solutions, sales and support, coupled with enterprise-class cloud...

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CenturyLink Cloud Enhances Industry-Leading SLA

July 6, 2012
By CenturyLink Cloud Product Management

CenturyLink Cloud Enhances Industry-Leading SLA CenturyLink Cloud has enhanced their industry-leading SLA with the following changes:

  • Incident Reports: CenturyLink Cloud will provide Customer with an Incident Report via e-mail within twenty-four (24) hours of an incident for incidents resulting in greater than thirty (30) minutes of downtime. The Incident Report will include: incident date, duration, issue, details of the problem and details of the resolution.

  • Outage Credit Improvements:

  • Increased maximum credit from 100% to 150% of fees for the impacted service(s) for the billing month.
  • Eliminated CenturyLink Cloud’s discretion in the adjustment of credits awarded.
  • To review the updated SLA in its entirety http://www.tier3.com/legal/sla.

    ...

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    CenturyLink Cloud VPN Client Service Updates

    July 6, 2012
    By CenturyLink Cloud Product Management

    Many of you have noticed the upgrade of your CenturyLink Cloud Client VPN service, which allows you to connect to the secure network that contains your servers and resources. Read on to learn more about the service and the enhancements made with this update.

    Overview

    Client VPN enables users to connect to their secure isolated network. Each account has its own isolated VPN service provided at no charge. This built-in service is managed by CenturyLink Cloud’s highly trained network operation center. If you have any issues please look at the status system or contact support.

    To complete the Client VPN initial configuration, simply download the certificate—used when connecting to the VPN service—or complete the two-factor authentication that we’ve linked to below. To learn more about ways to connect such as persistent VPN connections or direct connections please go here.

    Current Limitations

    There are only a few limitations on this service as it is based on the OpenVPN project.

    • Maximum concurrent users: 20 (if you need additional users, please contact support)
    • Maximum connection: 1Gbps

    Performance and Tuning Enhancements

    We’ve made a host of performance and tuning enhancements to the Client VPN service that will result in a better user experience. We decreased CPU utilization on each unique instance from 80%...

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    API Documentation is now Online!

    July 6, 2012
    By CenturyLink Cloud Product Management

    We have just released a new version of our API and have decided to just make it available online so you wont have to ask for it! The API has been built along side all of the features of the platform with the idea that if you can do it in the control system you can do it via our API. The API currently supports Xml, JSON, and SOAP which is far more featured than any of the other API’s that we have seen out there. Go check it out: www.ctl.io/api-docs/v2 Create an API user here: https://control.tier3.com/security/api As always, anything you need or see that we could improve on let us know!

    ...

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    Control System Updates Build 672

    July 6, 2012
    By

    Build 672 has gone live with new features and bug fixes for the vpn service and control system. Here are some of the key new features:

    • Managing VPN Max Concurrent Users): You now have the ability to control the number of concurrent users and control your costs. In our system the first concurrent connection is always at no cost and anything after that is at $15.00 / Month. Now you can go in and change this level at any time. So if you need to add more concurrent users go to control.tier3.com > network tab > vpn > edit vpn settings.
    • Two Factor Authentication with Active Directory: Now you can configure your vpn service to do two factor authentication via active directory. This will require the user to have not only a certificate but will be prompted for their active directory credentials.
    • New Templates: Added Windows XP 32-bit, Windows Vista 32-bit, Windows Vista 64-bit, and Windows 7 32-bit templates.
    • Welcome Screen: We have added your CPU, Memory, and Storage counts to the welcome page.

    There was a total of 20 bugs that also were fixed in the current build. As always if you need anything please let us know as we are constantly adding new...

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    Control System Updates!

    July 6, 2012
    By

    We are always working to resolve bugs and add features to the control system. This update is a major bug update and here are the items that have been fixed in this build!

    • Incorrect calculation of total server resources allocated to an account which was causing errors on server create.
    • Create snapshot button was available when it should not be.
    • Archived Lab Groups appeared in the Lab Group DDL on new server create.
    • Fixed error that occurred when creating new Accounts (no bug was created for this).
    • Added Account Alias validation to ensure that duplicate Account Aliases do not get created.
    • Fixed the DateTime display on the Lab Scheduled Task list to be customer time zone aware, as opposed to displaying in UTC
    • DNS Management errors on updating and creating aliases

    If you have any questions please feel free to let us know.

    ...

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    Building Servers with the CenturyLink Cloud API

    July 6, 2012
    By CenturyLink Cloud Product Management

    Any service provider worth its salt has to have an API. It’s one of the first questions we ask our providers and understandably one we get asked a lot as well. With our latest release we also updated our API, so I figured what better way to show off the API that with a sample of how easy it is to build a server.

    First using Visual Studio 2010 we’ll install RestSharp using NuGet (if you don’t have NuGet installed stop reading and do yourself a favor and install it).

    Install-Package RestSharp

    Then create a rest client pointing at the CenturyLink Cloud API.

    `private RestClient Client = new RestClient("https://api.ctl.io/rest");

    Now we are ready to call the API. Once you create an API user in your account you can use it to logon and store the authentication in the client cookies.

    `var request = new RestRequest("/auth/logon"); request.Method = Method.POST; request.RequestFormat = DataFormat.Json; request.AddBody(new { APIKey = "b3b41e0818ad4dfdb9d43c964f680de1", Password = "plAtform6{+*" }); ` `var response = Client.Execute(request); var content = DeserializeContent(response); if (content.StatusCode != 0) throw new ApplicationException(content.Message); ` `if (Client.CookieContainer == null) Client.CookieContainer = new System.Net.CookieContainer(); ` `response.Cookies .Select(c => new Cookie(c.Name, c.Value, c.Path, c.Domain)) .ToList() .ForEach(c => Client.CookieContainer.Add(c));`

    You’ll notice a few helpers methods I created to deal with deserializing the JSON response into a...

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    FreeBSD added to our library and more features!

    July 6, 2012
    By

    Build 775 has gone live with new features and bug fixes the control system. Here are some of the key new features:

    • Added FreeBSD 32 and 64bit template
    • Added Windows XP 32bit template
    • Added Windows Vista 32 and 64bit template
    • Added Windows 7 32 and 64bit template
    • Enhanced Linux server provisioning where network override file was not correctly being cleared of IP addresses

    There was a total of 20 bugs that also were fixed in the current build. As always if you need anything please let us know as we are constantly adding new features and fixes.

    ...

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    32 GB of RAM servers from the control system and multiple IP addresses

    July 6, 2012
    By

    32 GB of ram servers from the control system and multiple IP addresses!

     

    We released build 690 today of our platform and other than the usual bug fixes and tweaks we added two new features:

    32 GB servers from the Control Portal and API

    Now you can add up to 32 GB of RAM to any server when ever you want with no long term commit as it is just hourly. Scale it up or down when needed!

    To do this via the control system simply go to the server you are wanting to change and click the edit server button. Once there it is just a reboot away (about 1 minute of downtime) and you now have the ram needed from 1 GB to 32 GB within minutes.

    Multiple IP addresses to a single server

    With our new multiple IP address feature you can add the IP addresses that you need for a specific server all via the control system. To add an IP address go to Networks > IP Addresses > Add External Address. From there you can add an external IP address to your server or have it assign a new address for you. Once you have added an external address or...

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