32 GB of RAM servers from the control system and multiple IP addresses

July 6, 2012
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32 GB of ram servers from the control system and multiple IP addresses!

 

We released build 690 today of our platform and other than the usual bug fixes and tweaks we added two new features:

32 GB servers from the Control Portal and API

Now you can add up to 32 GB of RAM to any server when ever you want with no long term commit as it is just hourly. Scale it up or down when needed!

To do this via the control system simply go to the server you are wanting to change and click the edit server button. Once there it is just a reboot away (about 1 minute of downtime) and you now have the ram needed from 1 GB to 32 GB within minutes.

Multiple IP addresses to a single server

With our new multiple IP address feature you can add the IP addresses that you need for a specific server all via the control system. To add an IP address go to Networks > IP Addresses > Add External Address. From there you can add an external IP address to your server or have it assign a new address for you. Once you have added an external address or...

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Control System Updates Build 672

July 6, 2012
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Build 672 has gone live with new features and bug fixes for the vpn service and control system. Here are some of the key new features:

  • Managing VPN Max Concurrent Users): You now have the ability to control the number of concurrent users and control your costs. In our system the first concurrent connection is always at no cost and anything after that is at $15.00 / Month. Now you can go in and change this level at any time. So if you need to add more concurrent users go to control.tier3.com > network tab > vpn > edit vpn settings.
  • Two Factor Authentication with Active Directory: Now you can configure your vpn service to do two factor authentication via active directory. This will require the user to have not only a certificate but will be prompted for their active directory credentials.
  • New Templates: Added Windows XP 32-bit, Windows Vista 32-bit, Windows Vista 64-bit, and Windows 7 32-bit templates.
  • Welcome Screen: We have added your CPU, Memory, and Storage counts to the welcome page.

There was a total of 20 bugs that also were fixed in the current build. As always if you need anything please let us know as we are constantly adding new...

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Control System Updates!

July 6, 2012
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We are always working to resolve bugs and add features to the control system. This update is a major bug update and here are the items that have been fixed in this build!

  • Incorrect calculation of total server resources allocated to an account which was causing errors on server create.
  • Create snapshot button was available when it should not be.
  • Archived Lab Groups appeared in the Lab Group DDL on new server create.
  • Fixed error that occurred when creating new Accounts (no bug was created for this).
  • Added Account Alias validation to ensure that duplicate Account Aliases do not get created.
  • Fixed the DateTime display on the Lab Scheduled Task list to be customer time zone aware, as opposed to displaying in UTC
  • DNS Management errors on updating and creating aliases

If you have any questions please feel free to let us know.

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Focused on High Availability

July 6, 2012
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Being focused on High Availability means not only focusing on unplanned downtime. It is also about at passionate resolution to eliminate planned downtime. A major indirect cost of IT Operations. An article by Dell quotes “Infonetics Research study, The Costs of Downtime: North American Medium Businesses 2006, found that mid-market enterprises (101-1,000 employees) lose an average of 1 percent of their annual revenues to downtime. Even more startling, another study has found that up to 40-50 percent of businesses that have suffered major service interruptions never recover completely, and fail within two to five years.” The article goes on to say the answer is virtualization. https://www.dell.com/downloads,global.power/ps4q06-200701169-ziff.pdf

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CenturyLink Cloud’s Enterprise Cloud Turns SysAdmins into Office Heroes

July 6, 2012
By CenturyLink Cloud Product Management

Today is SysAdmin Day, and we at CenturyLink Cloud would like to show our appreciation of system administrators around the world. To commemorate the occasion, we’ve made a comic to show how CenturyLink Cloud’s enterprise cloud platform can save admins time and effort—and turn them into office heroes.

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CenturyLink Cloud VPN Client Service Updates

July 6, 2012
By CenturyLink Cloud Product Management

Many of you have noticed the upgrade of your CenturyLink Cloud Client VPN service, which allows you to connect to the secure network that contains your servers and resources. Read on to learn more about the service and the enhancements made with this update.

Overview

Client VPN enables users to connect to their secure isolated network. Each account has its own isolated VPN service provided at no charge. This built-in service is managed by CenturyLink Cloud’s highly trained network operation center. If you have any issues please look at the status system or contact support.

To complete the Client VPN initial configuration, simply download the certificate—used when connecting to the VPN service—or complete the two-factor authentication that we’ve linked to below. To learn more about ways to connect such as persistent VPN connections or direct connections please go here.

Current Limitations

There are only a few limitations on this service as it is based on the OpenVPN project.

  • Maximum concurrent users: 20 (if you need additional users, please contact support)
  • Maximum connection: 1Gbps

Performance and Tuning Enhancements

We’ve made a host of performance and tuning enhancements to the Client VPN service that will result in a better user experience. We decreased CPU utilization on each unique instance from 80%...

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Channel IQ Selects CenturyLink Cloud’s Enterprise Cloud Platform to Optimize its Onli

July 3, 2012
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BELLEVUE, Wash., April 28, 2011 /PRNewswire/—CenturyLink Cloud, an enterprise cloud platform company, today announced that Channel IQ, the leading provider of online pricing intelligence and channel management solutions, has selected the company’s self-optimizing enterprise infrastructure to run its mission-critical applications and services. Channel IQ, which provides manufacturers and retailers real-time, on-demand applications for product pricing visibility within online sales channels, spent a year evaluating and testing different infrastructure providers before selecting CenturyLink Cloud for its agile platform that delivers all the benefits of cloud computing without the associated risks and performance compromises seen with other solutions. “We were looking for a utility-based model that would scale with our business as it grew and also allow us the freedom to focus on our core business—namely, our customers,” said Wes Shepherd, founder and CEO of Channel IQ. “The CenturyLink Cloud platform provides the speed and performance, enterprise level security, and availability in a mission-critical environment that we can trust.” With more than 60 brand name manufacturing and retailing customers using Channel IQ to provide visibility into online channels, pricing and competition, Channel IQ needed a cloud platform provider it could trust to scale with dynamic pricing environments and its rapidly growing enterprise...

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CenturyLink Cloud to Bring Enterprise-Grade Virtual Private Cloud to New York with Ne

July 3, 2012
By CenturyLink Cloud Product Management

CenturyLink Cloud’s Multi-Region Architecture Provides Highly Available, Secure Hybrid Cloud for Business Continuity, Business Agility New York, NY. – October 5, 2011

Today at Interop NY, enterprise cloud platform provider CenturyLink Cloud announced that it will add a data center in the New York metro area to complete the multi-region architecture of its enterprise-grade infrastructure as a service solution. New York joins Seattle and Chicago for a three-region model that enhances the high availability and built-in business continuity of the CenturyLink Cloud enterprise cloud. With its intuitive management controls, high performing, highly availability infrastructure and platform-agnostic orchestration and automation layer, CenturyLink Cloud meets the Infrastructure as a Service (IaaS) requirements of companies wishing to deploy public or virtual private (hybrid) clouds for increased business agility.

Enterprises across the country are actively identifying apps they can move to a virtual private cloud, but to do so they are demanding a true enterprise-grade cloud platform that provides control, transparency, security, performance and a high availability five 9 SLA,” said Adam Wray, CEO, CenturyLink Cloud. “These customers also want to benefit from the peace of mind of built-in business continuity features and the value that advanced operation automation or auto-ops capabilities bring to significantly reducing...

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Mark Adams Joins CenturyLink Cloud, Inc. Board of Directors

July 3, 2012
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Aims to Help Enterprise Cloud Platform Company Continue to **“Set the Bar for Cloud Performance” BELLEVUE, Wash. — June 20 2011 — CenturyLink Cloud, the enterprise cloud platform company, today announced that Mark Adams, chief development officer of Equinix, Inc., has joined CenturyLink Cloud’s board of directors. As the provider of the most secure, intelligent cloud platform for mission-critical applications and services, CenturyLink Cloud will leverage Adams’ years of strategic business development experience as it accelerates its growth in the rapidly expanding enterprise cloud market. “The team at CenturyLink Cloud is at the cutting edge of enterprise-class cloud platforms and is continuing to develop innovative predictive optimization technology that will set a new bar for cloud performance,” Adams said. “Leveraging my experience positioning Equinix as an enabler to rapidly growing cloud platforms, I’ll advise CenturyLink Cloud on customer and technology strategy as it grows into a leading provider of enterprise-class cloud platforms.” Adams joins outside directors John Connors, a partner at Ignition Partners and previously chief financial officer of Microsoft, and Matt McIlwain, managing director of Madrona Venture Group; both of which invested in CenturyLink Cloud earlier this year. Also on the board are Adam Wray, CenturyLink Cloud president and...

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ChemPoint.com Selects CenturyLink Cloud for Continuous Innovation and Growth

July 3, 2012
By

CenturyLink Cloud Enterprise platform provides the security, stability, efficiency and flexibility needed to support ChemPoint’s continuous application development BELLEVUE, Wash., June 23, 2011—ChemPoint.com, the leading e-distributor of specialty and fine chemicals in Europe and North America, has selected enterprise cloud platform company CenturyLink Cloud as its IT infrastructure services partner. ChemPoint conducted an evaluation of multiple offerings before choosing CenturyLink Cloud for its innovation and growth potential. According to ChemPoint, CenturyLink Cloud’s platform provides the security, stability, efficiency and flexibility needed to support the company’s continuous application development and business growth. “While our innovative applications platform has continued to evolve and provide a strong leadership position within our industry, our underlying infrastructure hasn’t kept pace over the past few years,” said Jeff Trimble, vice president of operations and technology at ChemPoint. “The move to CenturyLink Cloud expands our infrastructure capabilities and creates tremendous flexibility. This allows us to focus our technology resources on the differentiating elements that drive our business.” Jared Wray, chief technology officer of CenturyLink Cloud, noted, “Companies moving their applications online need to feel completely confident that their information is secure and quickly accessible at all times. We built our enterprise cloud platform with...

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CenturyLink Cloud Accelerates Enterprise Hybrid Cloud Adoption, Opens Data Centers with Equinix

July 3, 2012
By CenturyLink Cloud Product Management

BELLEVUE, Wash. and REDWOOD CITY, Calif. – August 9, 2011 – CenturyLink Cloud, an enterprise cloud platform provider, and Equinix (Nasdaq: EQIX), a global data center services provider, today announced the Fall 2011 opening of two new CenturyLink Cloud data centers residing within Equinix International Business Exchange (IBX®) facilities in Chicago and Ashburn, Va. CenturyLink Cloud selected Equinix for the company’s enterprise-grade connectivity, global presence and carrier-neutral environment, which will enable CenturyLink Cloud to better meet the ever-increasing demand for secure, hybrid clouds in the enterprise. The data center in Chicago opens September 1, with the one in Ashburn opening in early Q4. “To enhance their business agility, an increasing number of enterprises are actively identifying apps they can move to the public cloud,” said Adam Wray, CEO, CenturyLink Cloud. “Equinix IBX facilities extend CenturyLink Cloud’s enterprise cloud story by providing a key component our clients need for their hybrid production apps—a single, secure, performance-optimized connection. Combining the Equinix Direct Connect capabilities with our agile and intelligent Enterprise Cloud platform provides flexibility, speed and scalability of deployment for these customers.

A hybrid cloud refers to an environment where some data, applications and services are kept in-house and others reside in the...

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Seattle Tech Scene is Hot, So We’re Cooling off with a Round of Golf

July 3, 2012
By

We’ve had a cooler-than-normal summer, but tech is clearly hot in Washington! (Check out this recent TechFlash article, where our CEO Adam Wray says there’s a “quarter of a trillion dollars” waiting on the sidelines for enterprise cloud computing alone.) Demand alone, however, doesn’t suddenly create a successful startup culture, as shown by Gist’s terrific Seattle tech scene infographic. Engineering talent, professional service providers, and locally-focused investors—like our own funding partners Madrona Venture Group and Ignition Partners—are just a few of the key ingredients that have helped make Washington a hotbed of innovation over the years. As a new way to contribute to the vibrant local business community that we serve and interact with everyday, CenturyLink Cloud recently joined the Washington Technology Industry Association (WTIA), and we’re looking forward to brushing up on our chip shot at their annual golf open on July 25th. Want to meet the team? Come say hello—we’ll be the cloud guys with balloons full of great prizes at Hole 6. See you out on the green!

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