CenturyLink Cloud’s 2013 Cloud Predictions: 12 Days of Cloud

November 21, 2012
By Richard Seroter, Senior Product Manager. Find Richard on Twitter

2012 was a pivotal year for cloud computing as products matured and real customer success stories demonstrated the fundamental business value of the cloud.

We expect that momentum to continue into 2013 and want to close this year with our “12 days of Cloud” predictions. Each day for the next 12 days, we’ll add a new, sometimes controversial, 2013 cloud prediction to this blog post.

Agree with our predictions? Think we’re drinking too much eggnog? We want to hear where you think the cloud market is heading and what you’re looking for in the upcoming year. Write a blog post in response, enter our Cloud Prediction contest, send us a tweet, or leave a comment below!

On with the predictions.

Cloud Prediction #1:  2013 is the year of cloud management software. Cloud providers have matured to a point where cross-platform management layers will thrive and become mainstream. While widely-accepted IaaS standards are a ways off, organizations will look for solutions that let them manage their diverse cloud portfolio from a single interface.

Cloud Prediction #2: **While the largest cloud providers duke it out on price and scale, smaller cloud providers see that enterprise adoption really depends on tight integration with existing tools and processes**. Rather...

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PEER 1 Hosting and CenturyLink Cloud Bring Enterprise-grade Cloud to Canada

November 10, 2012
By CenturyLink Cloud Product Management

Expansion of global partnership to North America delivers superior solution to enterprises requiring geo-specific services

VANCOUVER, BC – December 10, 2012PEER 1 Hosting (TSX:PIX), the global IT hosting provider, and CenturyLink Cloud, the enterprise cloud platform company, today announced that their VMware-based, enterprise-grade cloud platform is now available in Canada. Businesses can now deploy applications on secure, enterprise cloud services in nodes located in Toronto today and Vancouver early next year.

Built with IT and development operations in mind, enterprise cloud services from PEER 1 Hosting and CenturyLink Cloud include IaaS, PaaS and advanced cloud management.  This complete cloud platform helps businesses reduce IT complexity and operational burden.  The joint offering addresses the enterprise cloud requirement for “data sovereignty” – ensuring that data is stored and managed according to Canadian rules and regulations.  In addition to compliance with Canadian requirements, the partnership offers customers global scale, with additional nodes in North America and Europe. 

Global enterprises can scale their CenturyLink Cloud-based enterprise cloud effortlessly by leveraging PEER 1 Hosting’s proprietary 10Gbps FastFiber Network™ to connect the Toronto node and planned Vancouver node to data centers in London and Reading, U.K. or easily extend infrastructure to additional CenturyLink Cloud nodes in New...

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Cloud Foundry, Core Compatibility, and CenturyLink Cloud

October 13, 2012
By CenturyLink Cloud Product Management

As we often say here at CenturyLink Cloud, the cloud should create choice, not limit it.  And today is a good day for that guiding philosophy.

We’re excited about a new program from Cloud Foundry - the Cloud Foundry Core.   Their blog entry today sums up the news:

The Cloud Foundry team is happy to announce Cloud Foundry Core  -  a program designed to preserve cloud application portability.

In the cloud computing world, preserving a choice of clouds is critical. The risks of being locked into a single cloud are substantial. Pricing, reliability, geographic location and compliance can all vary between clouds. Business requirements will evolve over time, necessitating the ability to move between clouds, whether public to private, private to public or between public cloud providers.

Why this is a Good Thing for Developers and Enterprise IT

Enterprises to different degrees have embraced cloud infrastructure-as-a-service, and are now looking to see what platform-as-a-service offers.  Developers of course are leading the charge here.

The benefits of PaaS are straightforward enough – the PaaS does some of the heavy lifting for developers, including load balancing.  Over time, as PaaS becomes more capable, development within the enterprise becomes cheaper and faster, while lowering risk.  Why?  The PaaS abstracts...

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CenturyLink Cloud Closes $10M Series B Funding Led by Intel Capital

October 6, 2012
By CenturyLink Cloud Product Management

Enterprise Cloud Platform Provider Sets Sights on Expanding its Innovative Cloud Service Offering and Worldwide Growth

CenturyLink Cloud, Inc., the enterprise cloud platform company, today announced $10 million in Series B financing led by Intel Capital, with participation from returning investors Ignition Capital and Madrona Venture Group. This latest investment brings CenturyLink Cloud’s total financing to $18.5 million.

Since its founding in 2006, CenturyLink Cloud has focused on delivering enterprise-class cloud infrastructure (IaaS) and platform as a service (PaaS) capabilities to global enterprises. The company is recognized for providing a comprehensive set of enterprise-grade cloud services in a unified platform. CenturyLink Cloud recently announced new cloud server group management capabilities to provide customers precise control of their workloads while minimizing server sprawl. This latest round of funding will allow CenturyLink Cloud to work with large global partners, such as the newly announced relationship with PEER 1 Hosting, extending its reach internationally, while continuing to build upon its core value proposition of IT operational agility and efficiency through comprehensive cloud services enhanced by orchestration, automation and advanced management capabilities.

The CenturyLink Cloud team has the technical ability and execution focus required to help transform the enterprise cloud market segment,” said Bryan Wolf, managing director...

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Four Quick Steps to Deploying a Red Hat Enterprise Linux Server in the CenturyLink Technology Soluti

October 6, 2012
By Richard Seroter, Senior Product Manager. Find Richard on Twitter

We just announced that we are a Red Hat Certified Cloud Provider which means that you can now confidently deploy Red Hat Enterprise Linux servers in the CenturyLink Cloud cloud. But enough talking about it; let’s show you how it’s done! In this post, I’ll walk through the short steps for getting a Red Hat Enterprise Linux box up and running.

Step 1: Build the Server in the CenturyLink Cloud Cloud

Our customers have two primary ways to build up server environments in the cloud. First off, servers can be included as part of a blueprint. Our customers leverage blueprints when they want to build reusable templates for single or multi-server environments. You can now include Red Hat Enterprise Linux servers as part of sophisticated blueprints. In addition to using blueprints, customers can build servers through a dedicated “create server” workflow. In this flow, users can provision Red Hat Enterprise Linux servers with any resource combination (CPU+memory+storage) and install any private software packages onto the new server.

After completing the workflow, users will see their new server come online in a matter of minutes.


Step 2: Update the server with all the latest patchset

Recall that CenturyLink Cloud cloud servers are private by default, and...

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CenturyLink Cloud Adds Support for Red Hat Solutions to its Enterprise Cloud Platform

October 5, 2012
By CenturyLink Cloud Product Management

CenturyLink Cloud joins Red Hat ecosystem as a Certified Cloud Provider

BELLEVUE, Wash. — November 5, 2012 ― CenturyLink Cloud, Inc., the enterprise cloud platform provider, announced today it has joined the Red Hat Cloud ecosystem and is now a Red Hat Certified Cloud Provider.   Red Hat Enterprise Linux is immediately available to customers of CenturyLink Cloud’s Infrastructure-as-a-Service and Platform-as-a-Service offerings.

“Today’s enterprises demand the flexibility to deploy the operating systems and run-times of their choice.  In fact, IT leaders are increasingly selecting unique combinations of technology to optimize the performance of specific workloads,” said Jim Newkirk, VP of engineering at CenturyLink Cloud. “Red Hat is one of the biggest proponents of enterprise cloud computing, and our partnership will help customers migrate more projects to the CenturyLink Cloud cloud with confidence.”

CenturyLink Cloud’s cloud services are designed for large and mid-sized businesses.  The company includes important enterprise features in its base products, including advanced security measures, risk mitigation and high availability.  This enables IT departments to bring applications and services to the cloud more easily with CenturyLink Cloud than other alternatives.

There’s also good news for enterprises that use on-premise images of Red Hat Enterprise Linux.  These customers that deploy cloud-based versions of this...

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Your apps don’t have to be BUILT for the cloud to be IN the cloud

October 1, 2012
By Richard Seroter, Senior Product Manager. Find Richard on Twitter

We at CenturyLink Cloud never like to see fellow cloud providers experience downtime as it hurts the reputation of our industry. Following an outage by a couple major cloud providers last week, many pundits came out of the woodwork to scold the customers of these cloud services that experienced corresponding downtime. Why? It’s become “common knowledge” that if a user of cloud services experiences downtime, then they haven’t properly architected their apps for the cloud. I wonder why we assume that every business has the engineering prowess of cloud pioneers like Netflix. Cloud users are rightly encouraged to build and deploy distributed applications that can withstand the failure of any component(s), but the reality is that this doesn’t always happen because of one or more of these reasons:

They Don't Know Any Better

While many of us have spent years in the cloud, it’s easy to forget that this is an entirely new domain for the vast majority of enterprise customers. To be sure, principles of good architecture and highly available systems have been around for decades, but we recognize that cloud computing introduces its own wrinkles to those existing patterns. It’s up to all of those in the industry to help...

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Who Does What: A Look at Everyone’s Responsibilities in IaaS

September 30, 2012
By Richard Seroter, Senior Product Manager. Find Richard on Twitter

As organizations continue to get more comfortable with the idea of Infrastructure-as-a-Service (IaaS), one area of confusion can still be “who does what?” While clouds, like the one offered by CenturyLink Cloud, deliver a wide variety of self-service capabilities and automated infrastructure management, not everything is simply “taken care of.” It’s dangerous to assume that something (e.g. high availability, data security) is handled by the software or the service provider when in fact it is not.  When plotting out usage of IaaS resources, it’s important for organizations to understand where they need their engineers, what the software will do for them, and what sorts of requests involve engineers from the CenturyLink Cloud Network Operations Center (NOC). In this post, we’ll take a look at some of the responsibilities of each actor.


Let’s start with the customer. There are a few things that a cloud customer does outside of any software provided by CenturyLink Cloud. For instance, it’s up to the customer to figure out who is going to be an administrator of the cloud and what the expected resource consumption is going to be. Our software is built to make it easy to actually define a cloud server configuration, but it’s...

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PEER 1 Hosting and CenturyLink Cloud deliver VMware-based enterprise cloud in the UK

September 25, 2012
By CenturyLink Cloud Product Management

High Availability SLA, Automatic Back Up and Offsite Replication Available on Pay as You Use Basis

PEER 1 Hosting (TSX:PIX), the global IT hosting provider, and CenturyLink Cloud, the enterprise cloud platform developer, today announced a partnership to deliver VMware-based enterprise cloud to the UK market.

The solution combines hosting services from PEER 1 Hosting with the enterprise-grade cloud platform from CenturyLink Cloud, and is underpinned by VMware’s vCloud platform; giving customers the ability to easily and successfully manage their businesses in the cloud.

Built with IT and development operations in mind, the enterprise cloud platform drives tangible return on investment, reduces time to market, makes it easier to manage complexity and minimizes operational requirements. Customers will also benefit from local data centers and regionalized disaster recovery along with an expanding global footprint of cloud nodes.

“Our partnership with CenturyLink Cloud means we can now offer enterprise customers an innovative, high performance cloud service with business continuity built right in,” said Fabio Banducci, President and CEO, PEER 1 Hosting. “This easy-to-manage cloud solution will allow customers to focus on growing their business without worrying about security, backup or compliance. Our unique utility-based pricing model also means they are paying only for what they need without having to...

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Small Feature, Big Impact: Executing Script Statements Against Groups of Cloud Servers

September 24, 2012
By Richard Seroter, Senior Product Manager. Find Richard on Twitter

In last week’s cloud software release, we pushed out a subtle new capability that should pack a big punch for our customers. CenturyLink Cloud is constantly looking for ways to engineer a better server management experience for our IaaS customers, and we think that this a great example of that focus. In this blog post, I’ll describe this new feature, show you where to access it, and when you will want to use it.

What is it?

In a nutshell, users can now easily execute arbitrary script commands when creating or managing servers in our cloud. Windows users can choose between PowerShell and Windows Command scripts, while Linux users may use SSH scripts. Both the Command and SSH scripts execute directly on the target machine(s) whereas PowerShell scripts take advantage of the “remote PowerShell” capability.

Where do I access it?

We expose this capability in the two most relevant places. First, blueprint designers can include the Script activity when orchestrating new server environments

When this Script task package is added to a blueprint, the blueprint designer is asked to choose both the target server and execution mode (PowerShell/Command/SSH), and then enter the actual script statement. In the “Script” textbox, the user inputs a single statement...

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CenturyLink Cloud is a 2012 Magic Quadrant Visionary for Public Cloud Infrastructure

September 23, 2012
By CenturyLink Cloud Product Management

Company Recognized for its Ability to Execute and Completeness of Vision

BELLEVUE, Wash. — October 22, 2012 ― CenturyLink Cloud, Inc., the enterprise cloud platform company, today announced that it has been positioned by Gartner, Inc. as a Visionary in the 2012 Magic Quadrant for Public Cloud Infrastructure as a Service1. The Magic Quadrant depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner.

CenturyLink Cloud offers a full featured, well-engineered platform with an easy to use self-service portal along with its innovative and ambitious product roadmap. Architected for the enterprise, CenturyLink Cloud’s trusted virtual private cloud solution puts companies on the path to IT as a Service without compromising on IT requirements.  The CenturyLink Cloud cloud offers a services fabric PaaS and advanced orchestration to enable agility for both greenfield and legacy applications as well as advanced management features that enhance IT operational efficiency, creating scale around our customers most valuable resource –people.

Read the 2012 Magic Quadrant for Public Cloud Infrastructure as a Service report.

For the report, Gartner defines Infrastructure as a Service as a standardized, highly automated offering, where compute resources, complemented by storage and networking capabilities, are owned by a service provider...

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SaaS Your App: Providing Support to Customers (Part V)

September 12, 2012
By Richard Seroter, Senior Product Manager. Find Richard on Twitter

Throughout this series of articles, we have looked at the architectural considerations and solution components that are necessary for delivering software as a service (SaaS). We have seen that upfront design is critical when building software that can be successfully used by customers with unique needs. A full-featured cloud service provider like CenturyLink Cloud offers many of the infrastructure automation and management services that makes it possible to efficiently deliver such software at scale. In this final article, we take a look at the choices that a SaaS provider needs to consider when deciding upon a support strategy for their customers.

One overarching consideration that any SaaS provider has to make is whether they plan on providing consumer-oriented, personalized service, or something with a more mass market flavor. Each approach has merit but would result in different implementations of four suggestions below.

Standardize wherever possible

One of the only ways that any software provider, SaaS or otherwise, can sell at scale is to standardize their offering and avoid per-customer customization. While everyone loves the idea of “I want it my way”, that concept quickly falls apart when the software provider is maintaining unique code bases, support instructions, and pricing.

The most...

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