Automated provisioning of VPN

July 6, 2012
By CenturyLink Cloud Product Management

Today we released automated provisioning of vpn services for our users. This is very exciting as it is part of our total goal of full automation and self servicing on our platform. Now with a single click of creating your server we will build out your VPN services without any configuration or setup from you all on demand. We have been working on this for a while and have been using this product under the covers which up until now was just for testing. If you already have VPN services with us then you will migrated over the next 6 months and someone from your account team will contact you. Here is a quick run down of the features:

  • No configuration required! All of the routing and setup is done for you automatically!
  • Works with Windows, Mac OS X, and Linux
  • First concurrent user is free!
  • It will automatically build out your vpn server when you build your first server.
  • You can add or remove users via the control system
  • Only 25.00 per concurrent user and bandwidth costs per month.
  • Each customer gets their own instance which gives better performance and isolation than traditional models.
  • It is based on standard Open VPN which is widely tested and supported.
  • Can
...

Read on...

Control System Updates!

July 6, 2012
By

We are always working to resolve bugs and add features to the control system. This update is a major bug update and here are the items that have been fixed in this build!

  • Incorrect calculation of total server resources allocated to an account which was causing errors on server create.
  • Create snapshot button was available when it should not be.
  • Archived Lab Groups appeared in the Lab Group DDL on new server create.
  • Fixed error that occurred when creating new Accounts (no bug was created for this).
  • Added Account Alias validation to ensure that duplicate Account Aliases do not get created.
  • Fixed the DateTime display on the Lab Scheduled Task list to be customer time zone aware, as opposed to displaying in UTC
  • DNS Management errors on updating and creating aliases

If you have any questions please feel free to let us know.

...

Read on...

FreeBSD added to our library and more features!

July 6, 2012
By

Build 775 has gone live with new features and bug fixes the control system. Here are some of the key new features:

  • Added FreeBSD 32 and 64bit template
  • Added Windows XP 32bit template
  • Added Windows Vista 32 and 64bit template
  • Added Windows 7 32 and 64bit template
  • Enhanced Linux server provisioning where network override file was not correctly being cleared of IP addresses

There was a total of 20 bugs that also were fixed in the current build. As always if you need anything please let us know as we are constantly adding new features and fixes.

...

Read on...

Moving to the Cloud? Better Use a Checklist

July 6, 2012
By

Checklists—pilots use them. So do doctors and construction engineers. And the humble checklist was the reason for a 47% drop in death rate across eight hospitals in 2008. Professionals trust checklists to save lives, but they’re just as valuable in business. That’s why we’ve put together two essential checklists to guide your company’s migration to the cloud. With our Enterprise Cloud Provider Checklist, you’ll learn what measurable qualifications to look for in a cloud computing partner—such as a five 9s SLA covering servers, network, and storage; and automated 14-day rolling backups. Meanwhile our Cloud Migration Considerations Checklist will help you assess your company’s cloud readiness and keep in mind all the most relevant details of moving to the cloud. Download your free checklists below: - Your Enterprise Cloud Provider Checklist - Your Cloud Migration Considerations Checklist

...

Read on...

32 GB of RAM servers from the control system and multiple IP addresses

July 6, 2012
By

32 GB of ram servers from the control system and multiple IP addresses!

 

We released build 690 today of our platform and other than the usual bug fixes and tweaks we added two new features:

32 GB servers from the Control Portal and API

Now you can add up to 32 GB of RAM to any server when ever you want with no long term commit as it is just hourly. Scale it up or down when needed!

To do this via the control system simply go to the server you are wanting to change and click the edit server button. Once there it is just a reboot away (about 1 minute of downtime) and you now have the ram needed from 1 GB to 32 GB within minutes.

Multiple IP addresses to a single server

With our new multiple IP address feature you can add the IP addresses that you need for a specific server all via the control system. To add an IP address go to Networks > IP Addresses > Add External Address. From there you can add an external IP address to your server or have it assign a new address for you. Once you have added an external address or...

Read on...

CenturyLink Cloud Enhances Industry-Leading SLA

July 6, 2012
By CenturyLink Cloud Product Management

CenturyLink Cloud Enhances Industry-Leading SLA CenturyLink Cloud has enhanced their industry-leading SLA with the following changes:

  • Incident Reports: CenturyLink Cloud will provide Customer with an Incident Report via e-mail within twenty-four (24) hours of an incident for incidents resulting in greater than thirty (30) minutes of downtime. The Incident Report will include: incident date, duration, issue, details of the problem and details of the resolution.

  • Outage Credit Improvements:

  • Increased maximum credit from 100% to 150% of fees for the impacted service(s) for the billing month.
  • Eliminated CenturyLink Cloud’s discretion in the adjustment of credits awarded.
  • To review the updated SLA in its entirety http://www.tier3.com/legal/sla.

    ...

    Read on...

    When Provisioning Breaks, Blueprints Shine

    July 6, 2012
    By

    There is nothing worse than getting that email or error warning you that provisioning has failed. And inevitably this happens at the very last stages of getting an environment automated.

    You ask yourself: _What happened? Why did it fail? And then: Did I build my own logging? Did the person that built the orchestration provide logging (and, if so, where is it)?_ After asking yourself all of these questions, you realize that the orchestration/provisioning layer only shows you a simple “failure” message and no details of where it failed or why. Frustrating.

    #### With Blueprints, even failure is amazing…

    “Blueprints” is CenturyLink Cloud’s environment templating engine. It allows you to combine virtual machine templates, infrastructure tasks, script packages, and software packages to create a fully deployable environment—such as building a Microsoft Exchange server environment with just the click of a button. The other Blueprint feature that is simply incredible is the debugging and details that you have access to when deploying a Blueprint. This includes access to not only the status of the deployment, but also the tasks being executed. If something fails, you know where and why. ![](/assets/images/blog/BP-1-252x300.png "Deployment Failure") Here is an example of a blueprint being executed that fails on step...

    Read on...

    New Performance Monitoring Features for New Relic Users on CenturyLink Cloud

    July 6, 2012
    By CenturyLink Cloud Product Management

    As you may know, CenturyLink Cloud has partnered with New Relic to provide a suite of application performance management tools for your applications running on the CenturyLink Cloud enterprise cloud. With the release today of two exciting new features, customers who have deployed a New Relic blueprint on CenturyLink Cloud will have even deeper insight into their applications. (Check out this page to learn more about CenturyLink Cloud’s New Relic blueprint and watch a demo on how to deploy your own.)

    The first new feature in New Relic’s lineup is the App Speed Index. This removes the guesswork around the response time of your application. The data is provided via their dashboard, pulled from insights from their more than 55 billion performance metrics. This trending will help you identify where and when your application is having performance issues or if your application is just blazing along.

    In addition to the metrics, with App Speed Index you will be able to classify your application into a Peer Group of similar applications (e.g. eCommerce, SaaS, Gaming, and Consumer Internet applications) and benchmark your app with industry peers. Find out your percentile rank within your peer group for end user and application response times, error...

    Read on...

    CenturyLink Cloud’s Enterprise Cloud Turns SysAdmins into Office Heroes

    July 6, 2012
    By CenturyLink Cloud Product Management

    Today is SysAdmin Day, and we at CenturyLink Cloud would like to show our appreciation of system administrators around the world. To commemorate the occasion, we’ve made a comic to show how CenturyLink Cloud’s enterprise cloud platform can save admins time and effort—and turn them into office heroes.

    ...

    Read on...

    Focused on High Availability

    July 6, 2012
    By

    Being focused on High Availability means not only focusing on unplanned downtime. It is also about at passionate resolution to eliminate planned downtime. A major indirect cost of IT Operations. An article by Dell quotes “Infonetics Research study, The Costs of Downtime: North American Medium Businesses 2006, found that mid-market enterprises (101-1,000 employees) lose an average of 1 percent of their annual revenues to downtime. Even more startling, another study has found that up to 40-50 percent of businesses that have suffered major service interruptions never recover completely, and fail within two to five years.” The article goes on to say the answer is virtualization. https://www.dell.com/downloads,global.power/ps4q06-200701169-ziff.pdf

    ...

    Read on...

    CenturyLink Cloud VPN Client Service Updates

    July 6, 2012
    By CenturyLink Cloud Product Management

    Many of you have noticed the upgrade of your CenturyLink Cloud Client VPN service, which allows you to connect to the secure network that contains your servers and resources. Read on to learn more about the service and the enhancements made with this update.

    Overview

    Client VPN enables users to connect to their secure isolated network. Each account has its own isolated VPN service provided at no charge. This built-in service is managed by CenturyLink Cloud’s highly trained network operation center. If you have any issues please look at the status system or contact support.

    To complete the Client VPN initial configuration, simply download the certificate—used when connecting to the VPN service—or complete the two-factor authentication that we’ve linked to below. To learn more about ways to connect such as persistent VPN connections or direct connections please go here.

    Current Limitations

    There are only a few limitations on this service as it is based on the OpenVPN project.

    • Maximum concurrent users: 20 (if you need additional users, please contact support)
    • Maximum connection: 1Gbps

    Performance and Tuning Enhancements

    We’ve made a host of performance and tuning enhancements to the Client VPN service that will result in a better user experience. We decreased CPU utilization on each unique instance from 80%...

    Read on...

    API Documentation is now Online!

    July 6, 2012
    By CenturyLink Cloud Product Management

    We have just released a new version of our API and have decided to just make it available online so you wont have to ask for it! The API has been built along side all of the features of the platform with the idea that if you can do it in the control system you can do it via our API. The API currently supports Xml, JSON, and SOAP which is far more featured than any of the other API’s that we have seen out there. Go check it out: www.ctl.io/api-docs/v2 Create an API user here: https://control.tier3.com/security/api As always, anything you need or see that we could improve on let us know!

    ...

    Read on...


    Connect

      Follow us on


    Start Your Free Trial

    High performance, fast deployment times and intuitive management capabilities that will push your business forward

    *We will send a SMS message to verify your account, standard rates apply.