By CenturyLink Cloud Product Management
Make it simple. It sounds easy, but it’s surprisingly challenging. As Creative Director and UI Designer for CenturyLink Cloud, I’m charged with taking the complex tasks and concepts of managing a business’ IT infrastructure, and defining the interface that allows our customers to control it. Over the past year or so, you’ve probably noticed the CenturyLink Cloud Control Portal interface has evolved as new features have rolled out, or improvements to existing functionality have been implemented.
Typically, managing an infrastructure requires interacting with a lot of different tools, from load balancers and hypervisors, to firewall systems and monitoring software, not to mention the developer environment for your app. These systems allow you to control your infrastructure down to the last detail. However, with that control comes great complexity, and the interfaces of some these products can be quite challenging to use to say the least. Just because a product is designed for the enterprise, doesn’t mean it shouldn’t have a consumer level of simplicity to use it.
Many times, it feels as if the interface for enterprise-level products is an afterthought, when in fact it should be one of the first areas of focus. It is after all, a key touchpoint to...