CenturyLink Cloud completed initial patching 1/8/2018 as anticipated. Customers who fall into the 8% of infrastructure remaining have been contacted with more detailed timelines. However, we are continuing to mitigate potential threats by testing and implementing patches as they are released. You can follow the progress more closely and subscribe to updates on our status site, status.ctl.io.
Lastly, please note that while CenturyLink is patching our environment, we want to remind our customers that they are responsible for updating the operating system of their cloud virtual and bare metal servers. We recommend you check with your operating system vendor(s) and system manufacturer(s), and apply any updates as soon as they are available.
For managed OS customers please reference the Managed OS Patching and Update Process knowledge base article.
If you have any questions or concerns, please contact firstname.lastname@example.org.