CenturyLink has received ISO 9001:2015 certification of the Quality Management System (QMS), covering a variety of requirements regarding the SAP HANA Enterprise Cloud (HEC) product. This includes migration (where applicable), development, provision and operation of all hardware and software components of the service provided by CenturyLink in numerous U.S. and international locations.
While the scope of the ISO 9001:2015 Certification is limited to the SAP HANA Enterprise Cloud product, the Quality Management System is applied across the Managed Hosting and Cloud Product Portfolio.
ISO 9001:2015 is the international standard that specifies requirements for a quality management system. Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements and to enhance customer satisfaction through the effective application of the system. This standard is based on quality management principles including a strong customer focus, top leadership involvement, engagement of people, the process approach, continual improvement, evidence-based decision making, and quality relationship management.
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