Updating Credit Card Information

Article Code: kb/328


Lumen Cloud allows customers to pay for their monthly service using a credit card. As a customer, updating your credit card information is as simple as logging in to the Control Portal and following the steps below.

Step by step directions:
  1. Log in to the Control Portal
  2. Navigate to Settings > Billing > Payment Method
  3. Make the necessary updates to your credit card information
  4. IMPORTANT: scroll to the bottom of the page and click the gray Save button