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Knowledge Base  /  Cloud Application Manager  /  Cloud Optimization

Partner Cloud Integration: CenturyLink AWS Reserved Instance Strategy

Updated by Andy Watson on Feb 07, 2018
Article Code: kb/65

Overview

CenturyLink Cloud Application Manager's offers consolidated billing to make it easy to pay for resources across the entire hybrid cloud. Part of the consolidated billing involves CenturyLink's approach for billing Amazon Web Services Reserved Instances.

Audience

Users of Cloud Application Manager that already have, or are considering, an existing AWS account under CenturyLink consolidated billing. In addition, users of Cloud Application Manager that are considering new AWS accounts created through Cloud Application Manager. These users will want to understand some important guidelines for how Cloud Application Manager supports billing for AWS Reserved Instances.

Prerequisites

For a new AWS Account:

For an existing AWS Account:

  • The customer must already have an AWS account that has been specifically authorized by AWS for transfer. (Only approved accounts are authorized for this process.)

  • The customer must have reviewed the process for transferring an existing Amazon Web Services account

  • The customer has purchased AWS Reserved Instances or is thinking about buying AWS Reserved Instances.

Important Information

Customer Reserved Instances

Reserved Instances purchased prior to transferring to CenturyLink may still be used and must always stay with the account at which they were purchased. If the Customer purchased Reserved Instances from a Master Payer they own, they can still use those Reserved Instances while under CenturyLink Cloud Application Manager Consolidated Billing. Please review the process for migrating an existing Amazon Web Services account, specifically the "Considerations" section.

All customers should understand that their AWS accounts will reside under one single CenturyLink-owned AWS Organization.

The CenturyLink AWS Organization provides safeguard policies to ensure that customers receive the full cost benefits of their AWS Reserved Instances have been purchased. These policies also apply to Reserved Instances that existed before the account was migrated to CenturyLink.

If a Cloud Application Manager user wants to purchase Reserved Instances which exceed the limit prescribed by AWS, please contact Cloud Application Manager Support with your request.

(Please note that Reserved Instances do not apply to the CenturyLink 5% EC2 OnDemand Discount)

AWS Reserved Instance Initial Purchase Fee

CenturyLink Cloud Application Manager allows customers to buy Reserved Instances through the AWS Console and choose between three payment options: All Upfront, Partial Upfront, and No Upfront.

Users that choose the "Partial" or "All Upfront" payment option should understand that the initial purchase fee will be shown as a different line the your CenturyLink bill.

CenturyLink splits the different products, against which RI's can be purchased, into two different categories: Software as a Service(SaaS) and Infrastructure as a Service(IaaS). These monthly increments are displayed on the customer's Cloud Application Manager bill with the line item description below and will be displayed as IaaS or SaaS depending on the product category.

Line item description on the bill: Integrated, AWS Reserve Instance Fees - IaaS

Line item description on the bill: Integrated, AWS Reserve Instances - SaaS

Customer Reserved Instance Monthly Increments

Customers who buy an AWS Reserved Instance with the Partial or No Upfront payment options pay the remaining balance in monthly increments over the term of the RI. These monthly increments are displayed on the bill with the line item description below.

Line item description on the bill: AWS Monthly EC2 Reserved Instance Charges

Customer Reserved Instance (RI) Monthly Increments that are not EC2

AWS continues to expand the different products that are available to purchase Reserved Instances. CenturyLink adapts to these changes by enabling any non-EC2 RI to be displayed on the bill with the line item description below.

Line item description on the bill: Integrated, AWS Reserve Instances - SaaS

Contacting Cloud Application Manager Support

We’re sorry you’re having an issue in Cloud Application Manager. Please review the troubleshooting tips, or contact Cloud Application Manager support with details and screenshots where possible.

For issues related to API calls, send the request body along with details related to the issue.