Updated by Ben Swoboda on Feb 20, 2017
Article Code: kb/306
Azure Cloud Integration is available for Cloud Application Manager Dedicated Edition as well as the Cloud Edition. There are special connectivity requirements that must be considered.
Users of the Cloud Application Manager Dedicated Edition
The Data Center Addition will need to have outbound port 443 for the following:
Contacting Cloud Application Manager Support
For issues related to API calls, send the request body along with details related to the issue.
In the case of a box error, share the box in the workspace that your organization and Cloud Application Manager can access and attach the logs.
- Linux: SSH and locate the log at /var/log/elasticbox/elasticbox-agent.log
- Windows: RDP into the instance to locate the log at ProgramDataElasticBoxLogselasticbox-agent.log