Knowledge Base  /  Cloud Application Manager  /  Cloud Optimization
Knowledge Base  /  Cloud Application Manager  /  Cloud Optimization

Partner Cloud: Requirements for Data Center Edition

Updated by Ben Swoboda on Feb 20, 2017

Overview

Azure Cloud Integration is available to Cloud Application Manager Data Center Edition as well as the Cloud Edition. There are special connectivity requirements that must be considered.

Audience

Users or the Cloud Application Manager Data Center Edition

Prerequisites

Knowledge of how to get started with new cloud-optimized Azure, new cloud-optimized AWS, existing cloud-optimized Azure or existing cloud-optimized AWS

Important Information

The Data Center Addition will need to have outbound port 443 for the following:

Contacting Cloud Application Manager Support

We’re sorry you’re having an issue in Cloud Application Manager. Please review the troubleshooting tips, or contact Cloud Application Manager support with details and screenshots where possible.

For issues related to API calls, send the request body along with details related to the issue.

In the case of a box error, share the box in the workspace that your organization and Cloud Application Manager can access and attach the logs.

  • Linux: SSH and locate the log at /var/log/elasticbox/elasticbox-agent.log
  • Windows: RDP into the instance to locate the log at ProgramDataElasticBoxLogselasticbox-agent.log