Knowledge Base  /  Cloud Application Manager  /  Core Concepts
Knowledge Base  /  Cloud Application Manager  /  Core Concepts


Article Code: kb/213


A provider is a public or private cloud account you register in Cloud Application Manager. Cloud Application Manager interfaces with the provider account’s API to provision and orchestrate deployments automatically. Before you can deploy workloads from Cloud Application Manager, you need to register a provider first. Cloud Application Manager integrates with many popular clouds. Here’s a full list of clouds Cloud Application Manager supports and their availability by Edition:

Clouds Enterprise
CenturyLink Cloud
CenturyLink DCC
Amazon Web Services
Google Cloud
Microsoft Azure
VMware vCenter
vCloud Air and vCloud Director
OpenStack Cloud
Rackspace Cloud

Contacting Cloud Application Manager Support

We’re sorry you’re having an issue in Cloud Application Manager. Please review the troubleshooting tips, or contact Cloud Application Manager support with details and screenshots where possible.

For issues related to API calls, send the request body along with details related to the issue.

In the case of a box error, share the box in the workspace that your organization and Cloud Application Manager can access and attach the logs.

  • Linux: SSH and locate the log at /var/log/elasticbox/elasticbox-agent.log
  • Windows: RDP into the instance to locate the log at ProgramDataElasticBoxLogselasticbox-agent.log