Knowledge Base  /  Cloud Application Manager  /  Core Concepts
Knowledge Base  /  Cloud Application Manager  /  Core Concepts


Article Code: kb/213

In this article:


Providers is part of the basics of Cloud Application Manager. This article is meant to assist Cloud Application Manager customers who are starting using the plataform.


All Cloud Application Manager customers.


An active Cloud Application Manager account.


A provider is a public or private cloud account you register in Cloud Application Manager. Cloud Application Manager interfaces with the provider account’s API to provision and orchestrate deployments automatically. Before you can deploy workloads from Cloud Application Manager, you need to register a provider first.

Supported provider types

Cloud Application Manager integrates with many popular clouds. Here is a full list of clouds Cloud Application Manager supports and their availability by Edition:

Clouds Enterprise
CenturyLink Cloud
CenturyLink DCC
CenturyLink Private Cloud on VMware Cloud Foundation
Amazon Web Services
Amazon Web Services GovCloud (Same documentation as Amazon Web Services)
Dimension Data
Google Cloud
Microsoft Azure
OpenStack Cloud
Rackspace Cloud
vCloud Air and vCloud Director
VMware vCenter

Contacting Cloud Application Manager Support

We’re sorry you’re having an issue in Cloud Application Manager. Please review the troubleshooting tips, or contact Cloud Application Manager support with details and screenshots where possible.

For issues related to API calls, send the request body along with details related to the issue.

In the case of a box error, share the box in the workspace that your organization and Cloud Application Manager can access and attach the logs.

  • Linux: SSH and locate the log at /var/log/elasticbox/elasticbox-agent.log
  • Windows: RDP into the instance to locate the log at ProgramDataElasticBoxLogselasticbox-agent.log