Updated by Anshul Arora on Jun 19, 2020
Article Code: kb/428
Using OpenStack Cloud
OpenStack is no longer a supported provider type with CAM. Please contact CAM support team as shown below if you have a requirement to deploy an OpenStack provider.
Contacting Cloud Application Manager Support
For issues related to API calls, send the request body along with details related to the issue.
In the case of a box error, share the box in the workspace that your organization and Cloud Application Manager can access and attach the logs.
- Linux: SSH and locate the log at /var/log/elasticbox/elasticbox-agent.log
- Windows: RDP into the instance to locate the log at ProgramDataElasticBoxLogselasticbox-agent.log