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Support
Accounts & Users
Backup
Blueprints
Lumen Private Cloud on VMware Cloud Foundation
Cloud Application Manager
Administering Your Organization
Analytics
Automating Deployments
Billing
Cloud Optimization
Core Concepts
DR Readiness
Deploying Anywhere
FAQ
Getting Started
Integrating with Jenkins
Managed Services
Monitoring
Troubleshooting
Tutorials
Edge Computing Solutions
Compliance
Control Portal
Database
Dedicated Cloud Compute
Disaster Recovery
Overview
SafeHaven 4
SafeHaven 5 CLC to AWS
SafeHaven 5 CLC to Azure
SafeHaven 5 CLC to CLC
SafeHaven 5 CPC-vCF to CLC
SafeHaven 5 General
SafeHaven 5 Manual to AWS
SafeHaven 5 VMware to AWS
SafeHaven Migration
General
Managed Services
Marketplace
Network
Release Notes
Runner
Security
Servers
Service Tasks
Storage
Article Code: kb/387
With the Enterprise Edition, you get an organization of unlimited users with differing access levels to build, deploy, and manage applications collaboratively. You also get administrative level reporting and monitoring capabilities.
Specifically, the Enterprise Edition exclusively offers several cool features.
- Use Cloud Application Manager as a SaaS platform or as a virtual appliance in your private cloud.
- In addition to public clouds, deploy in private clouds like vSphere, OpenStack, and CloudStack.
- Get sharing and collaboration features to let users share providers, boxes, and instances with each other as they work on applications in shared workspaces.
- Administer Cloud Application Manager to complement your IT application management workflows. Manage all users and assets centrally, and monitor and report on resource usage.
- Manage deployments org-wide through tagging, webhooks that integrate with custom IPAM or CMDB solutions, or admin boxes that let you make sure deployments consistently comply with company policies.
Contacting Cloud Application Manager Support
We’re sorry you’re having an issue in Cloud Application Manager. Please review the troubleshooting tips, or contact Cloud Application Manager support with details and screenshots where possible.
For issues related to API calls, send the request body along with details related to the issue.
In the case of a box error, share the box in the workspace that your organization and Cloud Application Manager can access and attach the logs.
- Linux: SSH and locate the log at /var/log/elasticbox/elasticbox-agent.log
- Windows: RDP into the instance to locate the log at ProgramDataElasticBoxLogselasticbox-agent.log