Updated by Jake Malmad on Jul 13, 2016
Article Code: dr459
Sometimes, due to improper error states or corruption, it may be necessary to resychronize Production data. Rather than rebuilding the protection group, there is an easy way to accomplish this using the built-in SafeHaven "Tools" prompt.
Open the "Tools" prompt under the Start Menu-> "SafeHaven DRaaS..." folder.
Open the DgSyncEx.exe prompt by typing
DgSyncEx.exe. Press Enter. (Typing dgs and pressing the tab key should also auto-complete the command).
In the DgSyncEx prompt, type
select disk 0.
set progress 0.
Repeat the same for disk 1, 2, or any other remaining Production disk. (Note that one does not select the replica iSCSI disks.)
sync reportfor a detailed view of the resynchronization progress (or
DgSyncEx.exe sync reportif prompt exited). When all disks reach 100%, confirm that they are in a clean state by issuing the
listcommand from the prompt or
DgSyncEx.exe listin a new tools prompt.