CenturyLink Cloud Free Trial Frequently Asked Questions

Updated by Anthony Hakim, Lyza Latham on Apr 02, 2018
Article Code: g12

Audience

Prospective Users of CenturyLink Cloud

How do I get a free trial?

Visit www.ctl.io/free-trial. You will need a valid credit card (Visa or Mastercard only - American Express, Discover, and pre-paid credit cards are not accepted) and a mobile phone that supports text messaging, which is used to verify your identity and prevent fraudulent usage.

What's included with a free trial?

Each free trial includes:

  • Up to $500 in usage of the service
  • Self-service access to CenturyLink Cloud services, including cloud servers, block storage, load balancers, VLANs, and much more
  • Developer Support - this can be upgraded at anytime upon request. If you are still in your trial period, the expense will be covered by your trial credit.

Limits of 6 CPU, 10 GB RAM, and 200 GB Storage. There are also some limits on rapid scale-up of resources, please contact help@ctl.io for more details.

When your trial is exhausted, you will be billed on a monthly basis for consumption of services in your account, as defined by our Pricing Catalog.

How long does it take to get a free trial account activated?

After you have entered the verification code, provided a valid credit card (Visa or Mastercard only - American Express, Discover, and pre-paid credit cards are not accepted), and completed the activation form, your account will be created instantly. You will then receive an email with your account details.

Is there an expiration time on the free trial?

Yes. The trial credits will expire after 90 days.

What if my trial account signup is unsuccessful?

There are multiple reasons your account activation may have been unsuccessful. We have very stringent bot and fraud protection algorithms, third party services and business rules in place, all designed to protect existing customers with services residing on our infrastructure. These sometimes deliver a false positive, which may block a legitimate application. If your address or credit card fails our third-party validation multiple times, you will not be permitted to submit the form again. If you have trouble signing up, feel free to email help@ctl.io with a description of your problem. We'll do our best to resolve it for you quickly.

Who do I contact if my account is not immediately created, or if I have other questions?

Please send an email to help@ctl.io with relevant details.