Knowledge Base  /  Lumen Edge Private Cloud  /  General
Knowledge Base  /  Lumen Edge Private Cloud  /  General

Monitoring

Updated by Anthony Hakim on Jun 09, 2021
Article Code: kb/1227

Description

Lumen maintains and monitors all components of the Lumen Private Cloud on VMware Cloud Foundation stack. The following outlines the monitors that are in place to ensure availability of the product.

Physical Hardware

Lumen monitors the physical hardware that hosts the Lumen Private Cloud on VMware Cloud Foundation product. This includes monitoring components such as the following:

  • System board.
  • RAM.
  • Power Supplies.
  • Battery.
  • Fan.
  • CPU.
  • Controllers.
  • Storage.
  • Network Interfaces.

Software Components

Lumen monitors the software components that make up the Lumen Private Cloud on VMware Cloud Foundation product. This includes monitoring components such as the following:

  • ESXi Servers.
  • vSphere.
  • Datastore.
  • Licenses.
  • Network Uplinks.
  • Database.
  • Backups.

Monitoring Actions

If an event is triggered by one more of the monitors listed above, an alert is sent to the Lumen Service Desk. These alerts are then actioned according to the type and severity of the event.