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Support
Accounts & Users
Backup
Blueprints
Lumen Private Cloud on VMware Cloud Foundation
Cloud Application Manager
Administering Your Organization
Analytics
Automating Deployments
Billing
Cloud Optimization
Core Concepts
DR Readiness
Deploying Anywhere
FAQ
Getting Started
Integrating with Jenkins
Managed Services
Monitoring
Troubleshooting
Tutorials
Edge Computing Solutions
Compliance
Control Portal
Database
Dedicated Cloud Compute
Disaster Recovery
Overview
SafeHaven 4
SafeHaven 5 CLC to AWS
SafeHaven 5 CLC to Azure
SafeHaven 5 CLC to CLC
SafeHaven 5 CPC-vCF to CLC
SafeHaven 5 General
SafeHaven 5 Manual to AWS
SafeHaven 5 VMware to AWS
SafeHaven Migration
General
Managed Services
Marketplace
Network
Release Notes
Runner
Security
Servers
Service Tasks
Storage
Updated by Anthony Hakim on May 20, 2019
Article Code: kb/1227
Description
Lumen maintains and monitors all components of the Lumen Private Cloud on VMware Cloud Foundation stack. The following outlines the monitors that are in place to ensure availability of the product.
Physical Hardware
Lumen monitors the physical hardware that hosts the Lumen Private Cloud on VMware Cloud Foundation product. This includes monitoring components such as:
- System board
- RAM
- Power Supplies
- Battery
- Fan
- CPU
- Controllers
- Storage
- Network Interfaces
Software Components
Lumen monitors the software components that make up the Lumen Private Cloud on VMware Cloud Foundation product. This includes monitoring components such as:
- ESXi Servers
- vSphere
- Datastore
- Licenses
- Network Uplinks
- Database
- Backups
Monitoring Actions
If an event is triggered by one more of the monitors listed above, an alert is sent to the Lumen Service Desk. These alerts are then actioned according to the type and severity of the event.