Knowledge Base  /  Lumen Private Cloud on VMware Cloud Foundation  /  General
Knowledge Base  /  Lumen Private Cloud on VMware Cloud Foundation  /  General

Monitoring

Updated by Anthony Hakim on May 20, 2019
Article Code: kb/1227

Description

Lumen maintains and monitors all components of the Lumen Private Cloud on VMware Cloud Foundation stack. The following outlines the monitors that are in place to ensure availability of the product.

Physical Hardware

Lumen monitors the physical hardware that hosts the Lumen Private Cloud on VMware Cloud Foundation product. This includes monitoring components such as:

  • System board
  • RAM
  • Power Supplies
  • Battery
  • Fan
  • CPU
  • Controllers
  • Storage
  • Network Interfaces

Software Components

Lumen monitors the software components that make up the Lumen Private Cloud on VMware Cloud Foundation product. This includes monitoring components such as:

  • ESXi Servers
  • vSphere
  • Datastore
  • Licenses
  • Network Uplinks
  • Database
  • Backups

Monitoring Actions

If an event is triggered by one more of the monitors listed above, an alert is sent to the Lumen Service Desk. These alerts are then actioned according to the type and severity of the event.