Updated by Brandy Smith on Dec 07, 2017
Article Code: kb/133
The Marketplace can support both terms and commits associated with sales lead transactions. We have the ability to ensure that a Marketplace transaction for software does not end before your commit date. If you or your organization is involved in a Marketplace transaction that has a term or commit associated with it, you need to tell the Marketplace team so that they can add a term attribute to the subscription. The sales staff members that lead the marketplace transactions are responsible for informing the Marketplace team that a commit is associated with a particular subscription. A term or commit cannot cannot be added to a disabled subscription nor altered for customers who purchased prior to a term commit being added to a product of service.
Contact us Marketplace@centurylink.com if you have any questions.