Knowledge Base  /  Release Notes  /  2017
Knowledge Base  /  Release Notes  /  2017

Cloud Platform - Release Notes: March 28, 2017

Updated by Marco Paolillo on Mar 28, 2017
Article Code: kb/284

Enhancements (5)

  • Cloud Application Manager

    • Deployment Policy and Script boxes support for Microsoft Azure Provider

      Currently, the Microsoft Azure ARM provider allows users to deploy infrastructure and cloud native services using Microsoft Azure templates. With this enhancement, users can create Deployment Policies and run Script boxes on infrastructure provisioned using Microsoft Azure Provider. The new feature lets you deploy virtual machines (VMs) using the deployment policy boxes.

      In order for you to leverage the new feature, you have to synchronize the Azure ARM provider. After the synchronization is complete, the Configuration tab will list all the operating systems that can be deployed.

    • Workspace Dashboard View

      A new Dashboard view was added that provides real-time information about the workspace, such as instances deployed, boxes, providers and team members that are collaborating.

      In addition, you can monitor provider usage and lifecycle events, and make a search based on the date of the events.

    • Renaming of Microsoft Azure Provider

      As you are aware, Cloud Application Manager supports both Azure Classic and Microsoft Azure as providers. Starting ​3/28/2017​, you will see a change in how they are identified within Cloud Application Manager. We are making this change to be consistent with the language Microsoft uses to communicate with their customers

    • Dependency on Lumen Cloud for Microsoft Azure Customers

      For users who are interested in signing up a new Microsoft Azure account as part of the Lumen Reseller Program, starting ​3/28/2017​, you are no longer required to key-in your Lumen Cloud credentials. That requirement has been removed. At the same time, going forward only ​Organization Administrators​ will have the ability to sign up for a new Microsoft Azure account from Lumen. If you are an Organization Administrator, you will continue to see an option to sign up for a new Microsoft Azure Account when you create a new ​Microsoft Azure​ provider.

    • Usage-based billing

      With the launch of Cloud Application Manager​ we are also making changes to our billing model for the Application Lifecycle Management module (former ElasticBox core features). As communicated earlier, with the retirement of Developer edition, all customers get the “​enterprise edition​” features but have an option to buy either the Cloud edition (hosted version) or the Datacenter edition (appliance version). For the Cloud edition, we are moving from ​a per-user based​ model to​ a per-instance based​ model. For the Datacenter edition, we are moving from the ​per-user based model to ​a fixed cost​ model. Cloud Application Manager customers who have signed up after 2/28/2017, as communicated and published at​ and the change takes effect starting ​3/30/2017​.

    • Self-service ticketing Portal

      Starting ​3/30/2017​ you will have access to a self-service ticketing portal to open/view tickets with Lumen support. The new ticketing portal is our interface for managing tickets, alerts and changes for Cloud Application Manager, Managed Hosting and Dedicated Cloud customers. Your Cloud Application Manager credentials will allow you to single sign-on to the ticketing portal. You can also directly access the ticketing portal at​ which will redirect you to provide your Cloud Application Manager credentials. Once authenticated, you will be logged-in to the ticketing portal. As always you can reach out to Lumen Support via phone and email as published here

  • US-West Region for Object Storage now available

    In order to bring access to Object Storage within closer proximity to our users preferred deployment region for infrastructure, the US-West region for object storage is now available. This region accompanies the US-East and Canada regions that are already available.

    For information on utilizing Lumen Object Storage via the Control Portal in this or other regions, please see:

    For information on utilizing Lumen Object Storage via APIs in this or other regions, please see:

  • MySQL v5.7

    Both the Database as a Service and the Managed Database products now support MySQL v5.7. This update includes security improvements as well as many other features described at:

  • SafeHaven 4.0.1

    • New Features and Enhancements

      • Introduce using Linux VMs as recovery proxy servers for protected Windows servers
      • Add support to 64bit Windows Server 2008 R1 with the conditions
        • Manual LRA installation only
        • Only support 64bit version
        • Requires Powershell v2
      • Enhanced hard quota managing policy for Local Cache protection groups
      • New Windows tool to report on amount of IOs for a given period
      • Improved support for MANUAL site
      • Improved E-Mail Reporting and Management
      • Enhanced WAN data replication performance
      • Add support for NAT (does not work with the hairpin problem)
    • Support Matrix

      • OS

        • Windows (64bit only): Windows2008R1, Windows2008R2, Win2012R1, Win2012R2
        • Linux (32bit and 64bit): RHEL (CentOS)-5/6/7, Ubuntu-12/14/16, openSUSE-11/13
      • Data Center Types

        • VMware vSphere
        • CLC
        • MANUAL
      • Data Protection Types

        • Local Replica

        • Local Cache

        • Limits of standard deployments (SRN on 2 CPUs, 4GB RAM)

Number of Sites per CMS 8
Number of SRNs per CMS 64
Number of Disks attached to SRN as storage pools 12 CLC default limit of disks per VM is 15
Number of Protected Disks (in protected VMs) per SRN 20
Number of Disks per Protected Windows Guest 16 Maximum number of disks (including iSCSI LUNs) per Windows server is 32
Total Storage per Windows Guest 9TB CLC default limit is 4TB
Total Storage per Linux Guest 9TB CLC default limit is 4TB
Total Storage per SRN 32TB CLC default limit is 4TB
Number of Protection Group per SRN 10 16 is the absolute limit
Number of Protected VMs per SRN 10
Number of PGs per CMS 320
Number of Protected VMs per CMS 320
Capacity per Disk 9TB CLC default limit is 1TB
Capacity per PG 9TB GUI limits numbers to 9999GB
VMs per PG 5
Minimum number of CPU per protected Windows VM 2 single core might work but might have problems in some cases