Supported Operating Systems

Updated by Brandy Smith on Mar 13, 2023
Article Code: kb/167

What operating systems are supported in the Lumen Cloud?

The following operating systems are the only current supported versions in Lumen Cloud: Windows 2016 & 2019, and Ubuntu 16 & 18.

Below is the full list of operating systems that were once supported by Lumen Cloud.
Please note, the below operating systems are no longer supported by Lumen Cloud due to end of life or end of support from the vendor.

CentOS 6
CentOS 7
Debian 6
Debian 7
RedHat Enterprise Linux 5
RedHat Enterprise Linux 6
RedHat Enterprise Linux 7
Ubuntu 14
Windows Server 2012 Datacenter Edition
Windows Server 2012 R2 Datacenter Edition

NOTE: Only the 64-bit version of each OS is supported

What does it mean for an operating system to be "supported"?

All supported operating systems have a "template" in Lumen Cloud that is created, maintained, and managed by Lumen Cloud engineers. Templates can be viewed in the "Create Server" screen and accessed via the API. These templates are the basis for all new virtual machines created in the platform.

Can I build custom templates?

Yes - the only requirement is that each custom template needs to "map" to a supported OS template. For best practices, read this article: "How To: Create Customer Specific OS Templates"

Can I perform an in-place upgrade of the Operating System?

No, in-place upgrades of the Operating System are not supported. This means that you cannot, for example, upgrade a Windows Server 2012 Standard edition to Windows Server 2012 Datacenter edition. It will be necessary to deploy a new server if you need a different OS edition.

Can I bring my own license?

Currently, CLC does not support a Bring Your Own License model for both Windows and RedHat.

I'd like to deploy an operating system that is not supported. What are my options?

We do not recommend that you deploy unsupported operating systems in the platform. Lumen Cloud SLAs will not apply to virtual machines running an unsupported OS. In addition, some features may not work on unsupported OSes.