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Updated by Jim Greene on May 12, 2020
Article Code: kb/934

Description

This KB contains some of the more humorous issues that have been reported to our support organization. All good examples of things, that while we’d like to help, we either need more information or it's just not in our power to fix them.

Audience

Pre-Requisites

Sense of humor

Detailed Steps

Help, my boss cannot get his email!
Our sites are broken.
My pet rabbit chewed the cord for my wi-fi router.
I can't remember my password.
The vendor is overbilling us.
There's not enough time to do everything that needs to be done.
They can't do maintenance tonight.
I keep getting messages that my anti-virus needs to be updated.
Why can't I connect to the network?
Search isn't finding what I'm looking for.
My washing machine plays music when it completes a cycle. Can you turn that off?
Please change my Zoom background.

Lumen Edge Services Accelerate data and applications for next-gen workloads via ultra-low latency connectivity and distributed compute.

Cloud Management Cloud management options meeting a full spectrum of needs. From fully-managed by Lumen to self-service by the customer, as appropriate for the workload.

Platforms Build out simple or complex solutions from your choice of Hybrid IT Platforms, suitable for everything from DevOps and Testing Environments to Enterprise Computing.

Servers Embark on a hybrid IT journey with your choice of Public Cloud, Bare Metal and Private Cloud Servers.

Storage & Backup Everything you need to support your cloud storage and business continuity requirements.

Content Delivery Network Maximize performance and user experience when high performance is essential.

Networking Increased reliability and faster performance in the cloud and across Hybrid IT environments.

Security A broad array of managed security options layered to defend Cloud/Hosting workloads.

Managed Services Save time and increase productivity with IT management services from Lumen’s highly-skilled teams.

Application Services Manage and provision faster and more efficiently.

Database

Services

Subscribe to Lumen Cloud Knowledge Base

Unactionable Issues Reported

Updated by Jim Greene on May 12, 2020
Article Code: kb/934

Description

Audience

Pre-Requisites

Detailed Steps

Lumen Edge Services Accelerate data and applications for next-gen workloads via ultra-low latency connectivity and distributed compute.

Cloud Management Cloud management options meeting a full spectrum of needs. From fully-managed by Lumen to self-service by the customer, as appropriate for the workload.

Platforms Build out simple or complex solutions from your choice of Hybrid IT Platforms, suitable for everything from DevOps and Testing Environments to Enterprise Computing.

Servers Embark on a hybrid IT journey with your choice of Public Cloud, Bare Metal and Private Cloud Servers.

Storage & Backup Everything you need to support your cloud storage and business continuity requirements.

Content Delivery Network Maximize performance and user experience when high performance is essential.

Networking Increased reliability and faster performance in the cloud and across Hybrid IT environments.

Security A broad array of managed security options layered to defend Cloud/Hosting workloads.

Managed Services Save time and increase productivity with IT management services from Lumen’s highly-skilled teams.

Application Services Manage and provision faster and more efficiently.

Database

Services

Subscribe to Lumen Cloud Knowledge Base

Unactionable Issues Reported

Updated by Jim Greene on May 12, 2020 Article Code: kb/934

Description

Audience

Pre-Requisites

Detailed Steps

Related Topics

Source Markdown

Updated by Jim Greene on May 12, 2020
Article Code: kb/934