Managed Operating System Services

Maintenance and management of your Windows & Red Hat cloud servers, 24x7

OS1
OS2

CenturyLink Cloud offers powerful self-service capabilities via our Control Portal and APIs. Now, with cloud-based Managed Operating System you can get even more from your deployment.

For a flat hourly fee, our engineers will perform common administrative functions on your behalf. Don’t worry about applying the latest patches, updating servers with the latest anti-virus tools, or keeping servers compliant with corporate access policies - we’ll do it for you!

Best of all, your VMs will be monitored 24x7 by our managed services team.

Supported Operating Systems
  • Managed Microsoft Windows Server 2008 R2
  • Managed Microsoft Windows Server 2012 R2
  • Managed Red Hat Enterprise Linux 5
  • Managed Red Hat Enterprise Linux 6
  • Managed Red Hat Enterprise Linux 7

Features

Tasks performed on behalf of the customer include:

Vendor Management
  • OS break/fix services
  • License key management
  • SPLA management
Access Management
  • User policy & administration
  • Password management
  • Windows & Linux user account provisioning and management
Configuration Management
  • Confirmation of OS functionality
  • OS optimized with greater flexibility and security
  • Built on combination of vendor-recommended best practices & industry experience
Change Management
  • Audit logs contain CenturyLink staff modification/access information
  • Robust ITIL-based internal change control process
Incident Response
  • 24x7x365 access to live support
  • Proactive notification of service interruptions
Patch Management
  • Patching performed at customer request, to minimize impact to production environments
  • Support for all critical and vendor recommended patching
Security
  • Secured with industry standard anti-virus detection software (standard for Windows; available upon request for Red Hat)
  • Malware and other virus signatures updated regularly
  • Additional OS-level hardening to mitigate risk
  • SOC1, SOC2, HIPAA, PCI, ISO & Safe Harbor Compliant Solutions. Learn More.
Resource hourly
Managed Operating Systems

Key administrative functions performed by our team of experts.

$0.21 / VM

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Managed Services Demo

Managed services available on CenturyLink Cloud, with point-and-click ease. Watch this short video to learn more about these capabilities.

Start your free CenturyLink Cloud trial today.