Cloud Product & Service Pricing

Pay only for what you use. CenturyLink Cloud charges for usage on a monthly basis, using the prices listed below. A bill is sent out at the beginning of each month for the previous month's usage. Listed prices are in US dollars.

See the Cloud Price Estimator to estimate your monthly bill.

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Support

Our comprehensive, secure, and global cloud platform is built for business, and we back it with business-class support options. Flexible support options are available for customers of all sizes, with optional add-on Service Engineering support as needed.

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product / service description billing type price
Developer Support Tier Provided at no extra cost free break-fix support via ticketing system and email
Professional Support Tier Price graduated, based on monthly spend usage based $0-$10k 10% of monthly spend
$10K-$80k 7% of monthly spend
$80K-$250k 5% of monthly spend
$250k+ 3% of monthly spend
Enterprise Support Tier Price graduated based on total spend, plus a minimum of 160 hours of a Cloud Service Engineer. usage based $0-$10k 10% of monthly spend
$10K-$80k 7% of monthly spend
$80K-$250k 5% of monthly spend
$250k+ 3% of monthly spend
Service Engineering Front-line engineers focused on day-to-day technical support and service tasks. They are CenturyLink Cloud oriented, knowledgeable on cloud solution architectures, platform reporting and analysis. hourly block per month 20 hour block / month $3,900
40 hour block / month $7,800
60 hour block / month $11,700
80 hour block / month $15,600
160 hour block / month $28,000
320 hour block / month $56,000
480 hour block / month $84,000
640 hour block / month $112,000
  • Price per month assumes 720 hours in a month.
  • Price excludes sales tax.