Searching for Records in the Account Activity History Log

Updated by Richard Seroter on Dec 14, 2012

Description

All actions performed by users in the CenturyLink Cloud are recorded. The CenturyLink Cloud Activity Account History log can be viewed on the CenturyLink Cloud Control Portal or exported to as a CSV file for further analysis. This log includes the activities performed by users within an account and any sub-accounts.

Steps

  1. Using the left navigation bar select Settings > Account Settings > Activity.

    Review the filtering options for the history list. Users can add keywords, apply a date range, and choose which accounts or sub-accounts to search.

    activityhistory02.png

  2. Add keywords to filter based on any text value within the log entry. Keyword filters are applied as an "AND" not an "OR", so all values in the keyword box must match the log entry. In the entry below, the user searched for any place where the words "Add" and "F" (for the F: drive) were in the log entry.

    activityhistory03.png

  3. Select a date range and account collection. The account list includes all active and inactive accounts as logs are kept for accounts even after they are deleted.

    activityhistory04.png

  4. Remove filters from the list by clicking the "x" next to each one, clicking the "clear filters" link, or by changing the values in the Refine Results pane.

    activityhistory05.png

  5. To export account history, locate the button called Download .csv activity report.

    activityhistory06.png

  6. Clicking that button triggers a download of a CSV file that contains only the records that match the active filter.

    activityhistory07.png

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