CenturyLink Cloud releases software updates every month and we're focused on delivering customer-driven innovation. How can you submit ideas for new features? CTL Cloud offers a few primary channels for customers and partners to use. This KB article outlines the preferred mechanisms.
Submit a Feature Request via email
Write up a Feature Request and email it to [email protected]. Provide as many details as you can so that we can accurately evaluate your request.
Feature Requests are evaluated every two weeks and if accepted, are added to the product backlog. Those who submit features will receive email notifications when the feature request has been evaluated.
Submitting a Feature Request via UserVoice
UserVoice is an industry-leading tool for creating and voting on product feature ideas. CenturyCloud is leveraging UserVoice to help give visibility to our product roadmap, while giving customers and partners the opportunity to help prioritize features.
To get an invite to UserVoice:
- Send us an email request via [email protected] to be added to UserVoice.
- Register for a UserVoice account using your business email address.
- Create new feature requests, or vote and comment on existing ones.
- Track the progress of features through the pipeline and see when they are released.
Read more on CenturyLink Cloud and UserVoice Read more on CenturyLink Cloud and UserVoice here.
Feature Requests via the Control Portal
- Click the question mark in the upper-right corner of the Control Portal
- Click “Submit Feature Idea"
- Fill in your feature idea here then click ‘submit idea’
Checking status of a request after submission
Check out this KB for more information.