How do I submit a Feature Request?

Updated by Matthew Ordman on Jul 23, 2019
Article Code: kb/375

Description (goal/purpose)

CenturyLink Cloud releases software updates every month and we're focused on delivering customer-driven innovation. How can you submit ideas for new features? CenturyLink Cloud offers a few primary channels for customers and partners to use. This KB article outlines the preferred mechanisms.

Submit a Feature Request via email

Write up a Feature Request and email it to features@ctl.io. Provide as many details as you can so we can accurately evaluate your request.

Feature Requests are evaluated every two weeks and if accepted, are added to the product backlog. Those who submit features will receive email notifications to let them know when the feature request has been evaluated.

Submit a Feature Request via the Control Portal

  • Click the question mark in the upper-right corner of the Control Portal
  • Click “Submit Feedback"
  • Enter your Information
  • Select "CenturyLink Cloud (CLC)"
  • Enter your request in the comments field
  • Click "Submit"

Check status of a request after submission

Check out this KB for more information.