CenturyLink Service Guide


Version: October 1, 2020

This CenturyLink Service Guide (“SG”) sets forth a description of Hosted Area Network (“HAN”) offerings by CenturyLink (collectively, “Services” or “HAN”), including technical details and additional requirements, if any. This SG is subject to and incorporated into the Service Agreement and the CenturyLink TS Service Exhibit including the Hosting Service Schedule between the parties. The specific details of the Service ordered by Customer will be set forth on the relevant Service Order. For avoidance of doubt, any references in the Agreement, Schedules, or Service Orders to SSG, will mean SG. The applicable SLA is at https://www.ctl.io/legal/managed-hosting/internet-connectivity-sla/.