Enables IT-as-a-Service, with supporting complex business unit structures, and detailed “chargeback” capabilities. Customizable to enterprise brand requirements and existing support resources already in place.
Provide customers a fully branded product (and billing) experience, without compromise. The Lumen Cloud helps you monetize cloud services easier than any other CSP permits.
Our Account Management tools allow for each customer instance of your product to be managed and billed separately. This makes it easy to pass through charges as needed, whether to customers or to individual departments in a larger organization.
Prevent cost overruns by setting resource and limits for each data center location for CPU, memory, storage and networks.
Brand every aspect of the Lumen Cloud experience, from the Control Portal logos and color scheme, to support urls and contact information to match your requirements.
Review detailed monthly breakdowns of cloud resource usage by the server groups you've setup. Drill-down to view individual server costs.
Each action performed on the Lumen Cloud platform—either directly in the Control Portal or via the API—is tracked in real-time via the Activity Log. Search and filter to refine activities shown, or export items to a .csv file and conduct a deeper analysis.
Stay compliant with your business policies, and integrate SAML authentication with the Lumen Cloud.
Enable or disable each of our available data centers to control where your users can provision resources, and set what resource defaults should be.
Provision and manage environments for internal clients while maintaining security and separation between accounts. Sub-Account users are restricted to their particular account, while parent account user permissions cascade to all underlying Sub-Accounts. Parent accounts can also give Sub-Accounts access to their network vLAN in order to share resources. By reallocating charges to internal customers, Sub-Accounts allow you to simplify internal bill-back. You can configure Sub-Account billing preferences on an individual basis so that selected accounts either receive dedicated invoices or are billed straight to you.
When reallocating charges or managing bill-backs to internal projects or to external customers, you can configure Sub-Account billing preferences so that selected accounts either receive dedicated invoices or are collectively billed. As you transform to a service provider, you can chose to simply manage one top- level account with one billing structure and then segment sub accounts for each of your customers.
Offer your customers a seamless cloud experience, tailored to your brand guidelines and existing support processes.
Enterprise IT department brands a company-wide self-service cloud management portal and support experience to match corporate guidelines. This approach encourages adoption by business users, and reduces the risk posted by “Shadow IT”.
Comprehensive back-office features to support advanced cloud deployments
Audit trail of activities performed by users and the API
Line-item detail of costs incurred
Set resource and usage limits on groups of virtual servers to prevent unwanted costs
Customize UI and support resources to match custom brand requirements
Enterprise-grade public cloud servers available on-demand for legacy and greenfield business applications.
Experts at the ready to maintain and administer your cloud deployments. Rapid provisioning, hourly billing, and highly automated.
Connect networks within a particular data center through the use of configurable firewall policies, and create firewall policies that connect different data centers.
Ensure maximum uptime and reliability, the Lumen Cloud offers a portfolio of cloud load balancers to meet the unique requirements of your apps.
Redundant, scalable, high speed connectivity bandwidth with "no commit" utility pricing.