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VoiceXP Voice Presence   

Voice Experience on Alexa

This offering includes the following:

  • VoiceXP SaaS: We'll create, host and maintain your Alexa Skill or Google Action.
  • Voice Presence On-boarding: This is our white glove process where we'll educate you on our service and collaborate on your voice experience.

The VoiceXP SaaS product supports development of the content to be hosted on the Amazon Alexa and Google Assistant Voice Platforms. For your information to be presented on these platforms an "app" or "skill\action" must be created. We accomplish this by collaborating with the customer and following a detailed managed service process. Our process consists of creating a customer "Conversation Guide" to design the conversation as well as capture the content, technical integration details and media to create a great voice experience.

The Voice Presence On-boarding is a 30-day professional services engagement with our Voice Ambassadors. We start out with a discovery call to understand your business and objectives, formulate a plan for how to achieve your goals, and then schedule follow up meetings with experts from your business to help ensure our voice responses deliver value for your business. Throughout this collaborative process, we capture your feedback to ensure the "App" or "Skill/Action" solution we implement fulfills our target objectives. One the solution is ready, we conduct a final testing and approval process before submitting for deploying your voice experience. After deployment, we monitor your solution and provide detailed statistics and analytics around user engagement.

Features Small Business Enterprise
Onboarding Consultation Yes Yes
Custom Welcome & Exit Messages Yes Yes
Up to 5 Custom Phrases Yes Yes
Up to 15 Custom Phrases Yes Yes
Your Logo in Alexa Marketplace Yes Yes
Optimized Conversation Yes Yes
Detailed Help Message Yes Yes
Monitoring, Analytics and Usage Information Yes Yes
Phone and Email Support M-F; 9am-5pm CT 24x7
Available on Any Alexa-enabled device, Android and iOS (via Alexa app), or Reverb app Yes Yes
New features monthly Yes Yes
Advanced Alexa Features Library No Yes
Voice Surveys & Polls No Yes
Directory Integration No Yes
Beta Test Amazon Features No Yes
Dedicated Sales and Support Team No Yes
Phone & Email Support No Yes
Beta Test Amazon Features No Yes
Hosted On-Prem or in Customer's AWS Account No Yes


The VoiceXP SaaS product supports development of the content to be hosted on the Amazon Alexa and Google Assistant Voice Platforms.


NOTE: A one-time $1,000 set-up fee required for the Monthly Subscriptions shown below. Monthly Subscriptions also require a 1-year Term Commitment.

Step 1: Choose a Subscription Package

Package Term Commit Price
Small Business 1-Year $100/month
Enterprise Business Small 1-Year $5,000/month
Enterprise Business Proof of Concept N/A $25,000/one-time
Enterprise Business Medium N/A $57,000/one-time
Enterprise Business Large N/A $120,000/one-time

Step 2: Choose a Maintenance/Support Plan

Plan Term Commit Price
Basic Support 1-Year $500/month
Advanced Support 1-Year $1,000/month
Premium Support 1-Year $2,500/month


  • No CenturyLink Cloud infrastructure required. This VoiceXP-managed service is hosted on AWS or on-prem (based on requirements).

Use Cases

  • Sales & Marketing
  • Training & Enablement
  • Human Resources
  • Health Care
  • Financial Services
  • Retail
  • Media & Entertainment
  • Events & Promotions


Support for your software purchased via the Marketplace is rendered by the individual Software Provider. The CenturyLink Customer Care Team is unable to provide support for your software. However, if you are experiencing issues with the infrastructure that hosts your software, please open a ticket with Below you can find the contact information for support of this software.

Phone: +1 (855) 981-8999

End User License Agreement (EULA)

By clicking the Agree & Continue button, you agree to the Provider's End User License Agreement (EULA) and/or Terms of Service associated with this software or service.
Not a customer? Register now.





deployment models

  • Runner/Ansible

operating systems

not specified