Updated: October 19, 2020
The following Supplemental Terms apply only to the Hosting Services to which these terms relate (“Services”). In the event of a conflict between the terms of these Supplemental Terms and the terms of the Hybrid Technologies Service Exhibit (formerly known as the CenturyLink TS Service Exhibit), the terms and conditions of these Supplemental Terms apply, but only to the extent of such conflict. Capitalized terms used in these Supplemental Terms but not defined here will have the meanings set forth in the Agreement.
The applicable 12 or 36 month terms does not auto renew at the end of the term. Customer must proactively renew at least 60 days prior to the end of the term in order to maintain continuity of Service.
Notwithstanding any early termination provisions in the Schedule, early termination charges for CenturyLink Private Cloud for VMware Cloud on AWS is subject to 100% of the remaining MRCs in the applicable term.
The Customer’s election to use certain third party software requires Lumen to pass through certain end user license terms and use of the applicable Hosting Service type constitutes acceptance of the additional terms either identified below or located at the applicable URL at the time of download.
Geotrust (Linux & Windows)
Apache Httpd Open SSL, Web and Tomcat
For CenturyLink Private Cloud on VMware Cloud Foundation, Data Protect Backup - Dedicated, Dedicated Cloud Compute, Foundation and Intelligent Hosting
VMware: Customer must agree to the VMware End User Agreement terms located at: https://www.vmware.com/download/eula/universal_eula.html
For Data Protect Backup
Veritas Backup: Customer must agree to the Veritas End User Agreement terms located at: https://www.veritas.com/company/legal/license-agreements
For Unified Storage
NetApp software located at the following URLs: http://www.netapp.com/us/how-to-buy/stc.aspx
For Unified and Utility Storage
HPE software located at the following URL: https://www.hpe.com/software/SWlicensing.
Supported Versions, Platforms and Operating Systems
See Managed Application Services Compatibility Matrix or navigate to https://www.ctl.io/legal/managed-hosting/web-apps-compatibility-matrix/ from any Internet browser.
Red Hat RHEL https://www.redhat.com/en/about/agreements
For Dedicated Cloud Compute
Microsoft Windows, Customer must agree to the Windows Server EULA located at: https://docs.microsoft.com/en-us/virtualization/windowscontainers/eula
In conjunction with the Lumen Hosting Services, you may elect to use certain software developed and owned by Microsoft or its licensors (collectively, “Microsoft Software”). If you choose to use the Microsoft Software, Microsoft and its licensors require that Customer agrees to these additional terms and conditions.