Your TAM is a specialist dedicated to helping you get maximum business value from your Hybrid IT Solutions.
Technical Account Managers are hands-on, certified Cloud experts with experience across all aspects of Hybrid IT. Your designated TAM will support you across every platform — AWS, Azure, Lumen Cloud or any other service provider. TAM activities will differ, depending on the service you subscribe to, whether it's Managed Services Anywhere, Advanced Managed Services, Cloud Application Manager, or premium support for Lumen Cloud or Lumen Private Cloud on VMware Cloud Foundation.
Every Lumen Technical Account Manager is a seasoned IT professional with multiple Cloud Management Certifications. As members of Lumen’s Solutions Consulting organization, they have broad expertise integrating solutions for maximum efficiency and performance.
For Managed Services Anywhere, Advanced Managed Services and Cloud Application Manager customers, your TAM is a designated named individual who will work closely with your team to align your cloud estate to your needs. Even in the case of those workloads that don't require full management – such as dev and test environments – your TAM remains your contact for Platform Advisory Support.
— Global Beverage Company IT Manager
Engage experienced professionals to architect, optimize and elevate operational governance for Hybrid IT environments.
Maximize your investment in multi-cloud infrastructure, with better governance, lower costs and faster application delivery.
A scalable platform for deploying applications into production across any cloud infrastructure – private, public or hosted.